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Show Me the Real Thing: Etsy’s New Photo Rules

The same abstract-print scarf is shown on wood and on a grey surface. An arrow reading “INCLUDE THIS” points to the unedited photo on wood.
On the right is an edited photo of one of my scarf designs with slight colour correction and replaced background. The left is completely unedited. Etsy says you can have edited photos, but you need to include at least one unedited photo in your listings.

When you shop online, the photographs help you decide whether a product is worth buying. But as AI-generated images become more convincing, knowing what will actually arrive at your door can be difficult.

Etsy is addressing that uncertainty with updated listing image requirements. For most physical products, listings must include at least one unedited photograph of the actual item against a real background. Exceptions apply to certain products, including qualifying print on demand items.

I don’t personally sell on Etsy, but this change caught my attention as an artist, wearable art designer, and contributor to Scam Alert Global. It raises questions that matter wherever we buy and sell creative work.

Why Etsy Is Making This Change

In its November 6 clarification, Etsy said buyers are finding it harder to identify listings that use AI-generated content. According to the company, that uncertainty has become one of the top three barriers to shopping more often on its platform.

Etsy says requiring a real, unedited photograph will help buyers understand what an item looks like and help the platform identify potentially misleading imagery.

That is a goal I welcome. Product photography should help us understand what we’re buying. It item we’re buying, not the AI presentation of it.

I Do Have One Concern

Warm lighting gives the white price tags a yellowish cast on a store shelf stocked with red OGX hair-care bottles.
An unedited photo I took for colour inspiration while out shopping. The bottles were a beautiful shade of hot pink. But due to the lighting in the store, the bottles look red (or orange depending on your screen). This is where unintentional colour misrepresentation can happen.

Unedited includes no correcting lighting. If you have no choice but to take pictures indoors, lighting and in particular, white-balancing issues can cause misrepresentation in hue, how saturated the colour is, and the brightness of the item.

For example, I saw a really beautiful shade of hot pink on shampoo bottles while out shopping one day. I took a photo for inspiration, but in the photo they looked red. It was due to the florescent lighting in the store.

Now imagine those shampoo bottles were a scarf and it looked red in the seller’s real photo but it’s shown as hot pink (the actual colour) in the edited photos. Suppose the buyer saw the red in the unedited photo of the scarf, trusted it, loved it and bought it. The buyer would be expecting a red scarf, not a hot pink one.

When “Handmade” Deserves a Closer Look

Through my work with Scam Alert Global, I’ve learned about marketplace sellers presenting products as handmade when reverse image searches lead to matching items on mass-market suppliers such as AliExpress. Usually we see this on newly created websites where the seller has created an elaborate brand story around their “handmade” items.

Seeing the same photographs and products appear across different shops can raise serious questions about a seller’s claims. We have seen this happening on Etsy as well. It’s my hope that the new image rules may help with this. Because many of the sellers that claim drop shipped items as “handmade,” don’t have the actual physical item to take a real photo of.

I see Etsy’s move towards real product photographs as a positive step towards greater transparency. A photograph can help show that an item exists, although verifying a handmade claim still requires more information.

I will be covering this concerning multiplatform trend in upcoming posts.

What Sellers Need to Know

For products covered by the general requirement, Etsy’s guidance includes these points:

  • Include one real, unedited product photograph against a real background.
  • It doesn’t have to be the first photograph.
  • Cropping, resizing, watermarking, and file format changes are allowed, using tools without AI.
  • Lighting adjustments aren’t allowed in the required unedited photograph.
  • Other listing images can be edited, provided they accurately represent the product.

Etsy says proactive enforcement is planned for early 2027, with advance notice. It encourages sellers to review their listings now.

What About Print on Demand?

A sheer scarf with black edging and an abstract red, orange, yellow and teal print lies loosely folded on a wooden table.
For photo inspiration! This is a detail view of one of my scarf designs. I have them printed through LeGaleriste.. I wanted to clean the photo up, but decided to run with the unedited theme. If only I had chosen a less cluttered background.

Artists using production partners should check the exceptions before ordering samples solely to meet this rule.

Etsy allows authorised stock photo mockups when a production partner prints your original design onto a standard base product, such as a T-shirt or mug. The requirements depend on the type of item you sell.

Even where mockups are permitted, photographing a sample can give buyers a closer look at your work.

Perfection is Not a Requirement

A teardrop earring with an abstract red, yellow and teal print hangs from a silver-tone hook on a mannequin ear.
More unedited inspiration. This is one of my abstract paintings printed on a pair of teardrop earrings. It's not perfect, and it doesn't have to be. It's still possible to make a nice presentation for you items in an unedited photo.

I don’t have professional photography equipment. These photographs show the actual pieces I have in front of me, including how my artwork looks on the finished products.

You don’t need a studio to give someone that extra information. A simple photograph can help buyers see the fabric, shape, print placement, and details that might be harder to judge from a mockup.

For me, that is the value of showing the finished piece. It brings the artwork off the screen and gives the buyer something more concrete to consider.

About the Pieces Shown

The scarf and earrings are included as examples from my own wearable art collection. Both feature my original paintings and are produced through LeGaleriste.

If you’d like to see their product details:

Write for Art & Design by Teresa Cowley! Submit your guest post or sponsored collaboration idea on art, design or the creative industry. Share your expertise with a global community of artists and designers.

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Digital artist and graphic designer, Teresa Cowley

My name is Teresa Cowley, and I'm a digital artist and graphic designer from Vancouver Island, Canada. I focus on abstract and fantasy art as well as digital collage, and like to utilize AI art tools as part of my design process to create new, innovative pieces of art. I strive to create new, unique designs that tell imaginative stories, and I am eager to push the boundaries of what can be expressed with art and technology.

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